FAQ

Common pre-purchase and pre-install questions, with honest answers. For things that already have their own dedicated docs (license, installation, troubleshooting), see those pages first.

Is modblo a Shopify app?

No. modblo is a library of Liquid section files and HTML/CSS/JS snippets you paste into your Shopify theme. There’s nothing to install in your Shopify Admin’s App store, no monthly app subscription, no third-party SDK loading on your storefront.

Will modblo slow my site down?

The opposite, in most cases. Every premium section is performance-graded at 95+ Lighthouse on its own. The whole point is to replace the apps that are slowing your site down — each Shopify app you uninstall removes a third-party script tag, an external network request, and a bunch of render-blocking parse work.

Caveat: if you install a section without uninstalling the app it’s replacing, you’re paying twice. See the performance regression section in Troubleshooting for the checklist.

Which Shopify themes work?

Any Online Store 2.0 theme. That’s every theme Shopify has shipped since 2021 plus most premium themes from the Theme Store published or updated since then. Confirmed compatible:

Dawn 13+, Refresh, Sense, Origin, Crave, Studio, Colorblock, Impact, Symmetry, Prestige, Motion, Warehouse, Empire, Be Yours, Broadcast, Expanse.

If your theme uses JSON templates (you’ll see .json files under Templates in the code editor), you’re 2.0 and modblo works.

Will modblo conflict with [my favorite app]?

Almost never. modblo sections are scoped under .modblo- CSS prefixes and don’t hook into other apps’ JavaScript. The only conflict-prone case is two sections trying to do the same job (e.g. both modblo’s sticky-cart and an existing sticky-cart app). Disable one — usually the app, since modblo is the one you own.

Does modblo work on the checkout page?

No. Shopify’s checkout (post-cart, the actual payment flow) is locked down for non-Plus stores and uses a different extension model (Checkout Extensibility) for Plus stores. modblo sections work on every storefront page before checkout — homepage, collections, product pages, cart drawer, cart page, blog, account, and the order confirmation page that follows checkout.

Can I use a section on multiple stores?

Depends on your tier:

Free tier: 1 store. Creator membership: 3 brand stores you own. Agency membership: unlimited (covers client work). One-time section purchases cover 1 store each — buy twice for two stores, or upgrade to Creator once you cross 3 sections.

Full breakdown on the license page.

What does "lifetime updates" mean?

Once you buy a section, every future version of that section is free. Forever. There’s no separate "v2 upgrade fee." If we ship 1.0.0 today and 2.0.0 in 2028, your one-time purchase covers both.

Can I edit the code after I install it?

Yes — that’s the point. You can change colors, swap markup, add features, rip out things you don’t need. The Customizing doc walks through the conventions. Just note that if we ship an update later and you paste it over your customized version, your edits get overwritten. Fork into a different filename if you’ve made significant changes.

Can I get a refund?

modblo products are digital, downloadable storefront assets — once you buy, the code is in your hands immediately. Because of that, we evaluate refund requests on a case-by-case basis rather than running a blanket return window. We lean toward saying yes when there’s a real product issue: broken functionality, defective code, major compatibility problems, duplicate or accidental purchases.

For the full criteria — including what generally doesn’t qualify and how memberships are handled — see our Refund Policy. To request a refund, email billing@modblo.com and we’ll respond within one business day.

How do memberships work?

Creator and Agency memberships unlock the full premium library while active. You can install any premium section or block as many times as your tier allows, get every future update for free, and pay one flat monthly or yearly rate instead of buying sections individually.

Creator covers up to 3 brand stores you own. Agency covers unlimited client and brand stores with a commercial license. Both can be canceled at any time from your account page — no contract, no cancellation fee.

What happens if I cancel?

Cancellation stops future billing immediately. You keep full access through the end of your current billing period — so if you cancel mid-month, you have until the next renewal date to install anything else from the library.

After that, you stop receiving new section releases and ongoing updates to the premium library. Anything you already installed stays in your theme and continues to work — see the next question.

Do sections stop working if I cancel?

No. Every modblo section is a Liquid file that lives in your Shopify theme. Once installed, the code runs entirely inside your store — modblo doesn’t check in or phone home. Cancel your membership and every installed section keeps doing exactly what it did before.

What you lose is the ability to download new sections, get updated versions of sections you already installed, and access the modblo member dashboard. The functionality you’re running stays put.

Do I own the code?

Yes. Once you buy a section, block, or pack — or install it during a membership — the code is yours to keep, modify, and run on the stores covered by your license. You can edit it freely, fork it under a different filename, or even rip it out and rebuild parts of it.

The license restricts you from reselling or redistributing modblo’s code as your own product (so you can’t package it into a theme you sell on ThemeForest, for example), but on stores you operate, you have full ownership and control. Full details on the License & updates page.

How does install work? Is it really copy-paste?

Yes. Sections: open Shopify’s code editor, create a new file in /sections, paste, save, add via theme editor. Blocks: open Shopify’s theme editor, add a Custom Liquid section, paste the code into the textarea, save. No build step, no package manager, no deploy.

Full walkthroughs: Installing sections and Installing blocks.

Do you have an affiliate program?

Not yet. We’re focused on shipping the library and getting the first 1,000 stores live. If you’re an agency or content creator with an audience and want to talk partnership, email hello@modblo.com.

Can you build a custom section for me?

Custom commissioned sections aren’t part of the standard offering right now. If you have a section idea you think should be in the public library, email it to us — if we agree, we’ll prioritize it and you get free access to it for the suggestion.

Is modblo open source?

Free sections are essentially open — you can copy them, fork them, edit them. Premium sections are licensed (see the license page) — you can use and modify them on your own stores per your tier, but you can’t resell or redistribute the source.